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Company Address
Brass World Collections43, Jhonson Compound, Jail Road
Aligarh, Uttar Pradesh
202001
India
Phone & WhatsApp
Business Hours
Monday - Saturday: 9:00 AM - 6:00 PM IST
Sunday: Closed
Response Commitment
We respond to all inquiries within 24 hours
Frequently Asked Questions
Quick answers to common questions
What is your minimum order quantity?
Our MOQ varies by product, typically ranging from 100-500 pieces. We're flexible for custom projects and can discuss specific requirements.
What are your payment terms?
We accept T/T (Wire Transfer), L/C (Letter of Credit), and other secure payment methods. Terms are typically 30% advance, 70% before shipment.
How long is production lead time?
Standard products: 30-45 days after order confirmation. Custom products: 45-60 days depending on complexity.
Do you provide samples?
Yes, we provide samples for evaluation. Sample cost and shipping charges apply, refundable with bulk orders above minimum quantity.
What countries do you ship to?
We ship to 50+ countries worldwide across North America, Europe, Middle East, Australia, Asia, and Africa. International shipping with complete export documentation.
Can you customize products?
Absolutely. We offer design customization, size modifications, and custom finishes. Share your requirements and our team will provide technical guidance.
What documentation do you provide?
We provide complete export documentation including commercial invoice, packing list, material certificates, and any required compliance documents.
Do you offer after-sales support?
Yes, we provide technical support, installation guidance, and assistance with any product-related queries throughout your project.